Governments in the Middle East and North Africa will spend US11.5 billion on IT products and services in 2016, according to Gartner.
This forecast includes spending on internal services, software, IT services, data center systems, devices and telecom services. Government comprises state and local governments and national government.
Telecom services, which include fixed and mobile telecom services, will be the largest overall spending category throughout the forecast period within the government sector. It is expected to be $4.7 billion in 2016, with mobile network services being the largest sub-segment with $3.1 billion in spending.
“The software segment includes enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM), enterprise application software, infrastructure software and vertical specific software (VSS). Software spending will grow 9.8 percent over 2015 spending, to reach $1.2 billion in 2016,” said Moutusi Sau, principal research analyst at Gartner. “VSS will grow 11.4 percent in 2016 to reach $505 million. VSS are software applications that are unique to a vertical industry. In government, VSS includes software that focus on agency-specific processes and domain areas, such as revenue and tax, case management.”